Manager Clinical Trial Associates

Key responsibilities

• Select, recruit, develop, manage, motivate, coach, and appraise the performance of direct reports to ensure high-quality results and support career progression through quality development plans
• Manage workload and ensure the proper allocation of resources to studies to meet company objectives and priorities, in alignment with COMs and/or COD
• Build and establish a strong team spirit, promote and nurture a professional, collaborative and positive environment for CTAs to ensure effective team working and provide professional leadership
• Facilitate and ensure effective communication between CTAs by organizing regular CTA team meetings to share experience, strategy, and working tools
• Set together with reports the annual individual objectives, follow up on the advancement of the objectives’ achievement, support reports in reaching the goals and evaluate the individual performances along the year, provide regular feedback and coaching to ensure objectives completion
• Provide leadership, operational expertise, and guidance as a point of escalation for CTA-related tasks or Clinical Operations coordination issues and identify areas for improvement
• Develop the level of support to the internal stakeholders (e.g., COD, CTMs) while improving efficiency and standardization (activities, responsibilities, tools, communication…), ensuring high-quality standards are met, in compliance with processes and regulatory requirements
• In collaboration with the Senior CTAs, ensures an optimal onboarding of newcomer CTAs and develops CTAs competencies and expertise (Subject Matter Experts).
• Encourage and develop ClinOps Innovation in terms of process and tools.

Your profile

• University/College degree level or equivalent in a relevant discipline (Science, Clinical Trial Management)
• Minimum 4 years of experience in Line management in Clinical Operations department
• Minimum 5-6 years of comparable operating experience in Pharma/CRO/healthcare with good knowledge of budget and invoicing requirements, and good knowledge of drug development process and medical terminology
• Be a leader and serve as a true role model / Ability to set challenging and realistic goals and to think out of the box
• You serve as a role model, willingness to coach and mentor, able to set challenging and realistic goals
• Good Interpersonal skills and communication skills (empathy and emotional intelligence)
• Ability to foster a collaborative team environment and to work effectively with others in a fast-paced matrix organization
• Team spirit and strong service orientation
• Strong organizational skills with ability to manage stress, pressure, and deadlines
• Excellent spoken and written English; French is an advantage
• Intermediate to advanced computer skills, mainly electronic TMF systems (Veeva Vault being as asset), including Microsoft Office applications and Adobe Acrobat